July 5, 2016

Trouble shooting - HP DeskJet GT 5820 error codes and solutions.

HP Desk-jet GT 5820 is a good choice, it is an all in one printer with wireless capability. You need to know the basic troubleshooting of this printer so you don't need to call your IT, See below the error codes, causes, and solutions.
HT deskjet GT 5820 Buttons
GT 5820 BUTTON (CLICK TO ENLARGE)

How to fix HP DeskJet GT 5820 (M2Q28A) error codes.

CODES
CAUSES
HOW TO FIX
E1
The printer receives a printing job starts feeding paper, and detects that the paper width for the printing job is bigger than the width of the loaded paper.
Press either the Resume button or the Cancel button to cancel the printing job and eject paper. To avoid the paper size mismatch problem, do one of the following before printing.
Change the paper size setting for the printing job to match the paper loaded.
Remove all paper from the input tray, and then load paper that matches the paper size setting for the printing job.
E2
The printer receives a single-page printing job, detects that the paper length for the printing job does not match the length of the loaded paper, and then prints out the page with errors.
To clear the error, press any button on the control panel or wait for two minutes. To avoid the paper length mismatch problem, do one of the following before printing.
Change the paper size setting for the printing job to match the paper loaded.
Remove all paper from the input tray, and then load paper that matches the paper size setting for the printing job.
E2 + blinking resume button
The printer receives a multi-page printing job, detects that the paper length for the printing job does not match the length of the loaded paper, and then prints out the first page of the job with errors.
To cancel the printing job, press the Cancel button
  To continue printing the remaining pages, press the Resume button.  The remaining pages will have the same errors as the first page.
E3
The carriage inside the printer has stalled.
Open the print head access door and make sure the carriage is not obstructed. Move the carriage to the right, close the print head access door, and then press the Resume button.
E4
There is a paper jam.
Clear the jam, and then press the Resume button to continue printing
E5
The scanner is not working.
Turn on and turn on the printer. If the problem persists, contact HP. The printer still prints even if the scanner is not working.
E6
The printer is in an error state.
Reset the printer.
1. Turn on the printer.
2. Unplug the power cord.
3. Wait a minute, and then plug the power cord back in.
4. Turn on the printer.
E9
The printer detects that ink system maintenance is required.
Open the printhead access door completely, and then close it immediately. This process helps remove ink buildup and maintains the best print quality throughout the life of the printer.

Good luck!

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